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Cancellation & Return Policy
herbeepaleofoods.com takes great pride in providing quality assured products as promised, at best prices, Incase you are unhappy with our merchandise, we provide you with a flexible and easy return policy.
15 days Replacement Guarantee
All orders can be cancelled at any point of time before it is dispatched for shipping. We follow a flexible 15 days replacement guarantee. Which can be -
- A 100% replacement of your product
- 100% refund of payment made to us. You can choose either one of the options which best suits you.
Conditions of Return
We offer to pay you back in case-
- We ship a wrong product
- Defect in the Product
- Product is damaged in transit
Things to Remember
- All products must have the receipts/original security tag and label and must be returned in the same condition as delivered, without any sign of wear & tear, alteration or damage.
- Request for return must be placed within 15 days of delivery. No return request will be entertained beyond 15 days of receipt of item.
How it works:
- Drop a mail to firstname.lastname@example.org with details about the reason for return with your order no. and scanned copy of your invoice and the kind of replacement you are looking for.
- Put the product in its original package with your order no. mentioned or original invoice attached.
- Send the package through a courier of your choice to our office addresses mentioned.
- We will oblige within a maximum of 15 days of receiving the package.
- In addition, a max of Rs 100/- will be credited to you against the courier charges.